Thoughts of a relentless mind

BESCOM helpline and e-payment

Yesterday my area experienced power cuts. There is nothing unusual about power cuts for Indians, but the interaction with the BESCOM call center guys was pretty irritating. The helpline folks had no clue when the power might be back, and kept extending the arrival time of power by one hour every time I called them.

BTW, I was surprised to see that BESCOM has their own website http://bescom.org/en/. You can even pay your bills online in http://bescomepayment.com/EPayment/. I have never paid the BESCOM bills using this link, but I might try this out for this month bill.

From my phone contacts, I got two numbers for BESCOM helpline: +9180-22873333 and +9180-22355180. It might take some time to connect to any executive, but it looks like the helpline is active 24×7. I called up the helpline yesterday night at 10 PM, and it took me about 4-5 minutes for someone to answer my call.

24/07/2013 Posted by | General | , | Leave a comment